Salman Khan

1.Led and managed comprehensive oversight of operational activities, overseeing cross-functional projects for effective project management. 2.Identified and implemented continuous improvement opportunities, significantly improving campaign performance from 75% to 92% through strategic approaches aligned with key performance indicators (KPIs), standard operating procedures (SOPs), and operational policies. 3.Demonstrated advanced proficiency in Microsoft Excel, lev.....

In my role as an Operations Supervisor/Team Manager at Majorel North America, I successfully executed four simultaneous projects involving 90 agents from inception to completion. I meticulously planned and conducted comprehensive training sessions, setting clear criteria to ensure agent quality and aligning their skills with project requirements. Through strategic coordination with the client, I addressed project demands, targets, and productivity expectations. I led.....

Awarded for exceptional leadership and management skills in overseeing cross-functional teams, achieving a notable increase in campaign performance from 75% to 92% and Commended for providing outstanding coaching and mentorship to project team members, leading to consistent achievement and surpassing of project Key Performance Indicators (KPIs).